Before we launched our HTC and Motorola user lock bypass, our forensic customers had to go to through a painstaking process to recover data from these Android devices: obtain a search warrant to serve on Google, either to recover backup data or to obtain or reset the device user lock. In some cases, such as with a phone that was turned off, they may even have had to serve paper on the carrier as well.
This process could lead to delays because it could take days or even weeks to secure the paperwork and reach a law enforcement liaison. The providers’ success was limited by the type and complexity of the user lock—if they agreed to comply at all. This could slow down or altogether halt investigations’ progress.
Thanks to our work on this bypass, a number of happy customers have been able to access critical evidence which they previously could not. Said Deputy Steven Mueller of the Defiance County (Ohio) Sheriff’s Office and the Northwest Ohio Technology Crimes Unit: “I was given a HTC PD15100 in December with a pattern lock. I was unable to acquire it then. Today with the updates it is being acquired as I write this.” Mueller later updated us that he and his team were able to successfully carve graphics files from the image.
To learn more about how to perform user lock bypass and file system or physical extraction on HTC Android devices, see our new video: